Privacy Policy
What This Policy Covers
This Privacy Policy explains how Arch Environmental Group LLC collects, uses, and protects information when you visit archenviroservice.com or contact us about environmental testing services. We keep this simple: we collect only what we need to respond to you and schedule your inspection, and we do not sell your information to anyone.
If you have any questions about this policy, contact us at info@archenviroservice.com or (559) 296-2088.
Information We Collect
When you fill out a form on this site or call us, we may collect your name, phone number, email address, the property address you want tested, and a description of your concern. If you simply browse the site, standard analytics tools may record anonymous usage data such as pages visited, approximate location, browser type, and how you found us.
We do not knowingly collect information from children under 13, and this site is not directed at them.
How We Use Your Information
We use the information you provide to respond to your inquiry, schedule and perform inspections, deliver written reports, send appointment reminders, and follow up on your service. Anonymous analytics data helps us understand which pages are useful so we can improve the site.
If you give us your mobile number, we may text you about your appointment or test results. Reply STOP at any time to opt out of text messages, message and data rates may apply.
What We Never Do
We never sell, rent, or trade your personal information. Your test results and inspection reports are shared only with you and with any party you direct us to share them with, such as your contractor, insurance carrier, or escrow officer. Independence is the foundation of our testing work, and that extends to how we handle your data.
Service Providers
We use trusted third-party tools to operate this site and our business, including website hosting, appointment scheduling, payment processing, and laboratory analysis partners. These providers receive only the information necessary to perform their function and are not permitted to use it for their own purposes.
Cookies and Analytics
This site uses cookies and similar technologies for basic functionality and anonymous analytics. You can disable cookies in your browser settings; the site will continue to work, though some features may behave differently.
Your Choices and Rights
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we are required to keep for regulatory or insurance purposes. California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to request deletion. To exercise any of these rights, email info@archenviroservice.com.
Data Security and Retention
We take reasonable administrative and technical measures to protect your information, and we retain inspection records only as long as needed for legal, regulatory, and warranty purposes.
Changes to This Policy
If we update this policy, the new version will be posted on this page. Continued use of the site after changes are posted means you accept the updated policy.
Last updated: September 2026